Frequently Asked Questions

Everything you need to know about our luxury fragrances and services.

How long does shipping take for my order?

Domestic orders are typically processed within 24 hours and delivered within 3-5 business days. International shipping times vary by destination, usually ranging from 7-14 business days.

Are Ibrahim Al-Qurashi perfumes long-lasting?

Yes, our fragrances are crafted using high concentrations of pure oils and premium ingredients, ensuring a long-lasting scent profile that lingers for 8 to 12 hours depending on the skin type and environment.

What is your return policy for beauty products?

Due to the nature of our products, we accept returns within 7 days of delivery only if the item is unopened, unused, and in its original sealed packaging.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), Mada, Apple Pay, and Cash on Delivery in selected regions.

How should I store my perfumes to maintain their quality?

To preserve the integrity of the scent, store your perfume bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.

Do you offer international shipping?

Yes, we ship our luxury fragrance collections to most countries worldwide. Shipping costs and customs duties are calculated at checkout based on your location.